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What is servitization and how can it help your business?

Once a foreign business word, servitization is becoming a common strategy for equipment companies to improve customer satisfaction and grow profits in the manufacturing industry. Servitization is completely reinventing the manufacturing business model.

What on Earth is servitization?

Servitization - what on earth do we mean? I promise that it’s quite simple really! At its core, servitization refers to industries using their “products” to sell “outcomes as a service” rather than a one-off sale [1].

What is the difference between service infusion and servitization?

We regard servitization as an overarching concept that includes but goes beyond service infusion, where servitization is defined as the transformational process of shifting from a product-centric business model and logic to a service-centric approach.

What is the meaning of servservitization?

servitization noun The delivery of a service component as an added value, when providing products. Etymology: Irregularly from. Editors Contribution (4.00 / 1 vote) Rate this definition: