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1. osTicket Documentation — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/
Description: Web ResultosTicket Documentation. osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
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2. Installation — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/en/latest/Getting%20Started/Installation.html
Description: Web ResultosTicket comes with its own web-based installer to help guide you through the installation process without the frustration. While the installer provides step by step guide during the installation process, it’s important and helpful to have general knowledge about Web servers, PHP and MySQL.
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3. API — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/en/latest/Developer%20Documentation/API%20Docs.html
Description: Web ResultAPI. The osTicket API is implemented as (somewhat) simple XML or JSON over HTTP. For now, only ticket creation is supported, but eventually, all resources inside osTicket will be accessible and modifiable via the API.
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4. Admin Panel — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/en/latest/Admin%20Panel.html
Description: Web ResultAdmin Panel — osTicket 1.17.1 documentation. Docs ». Admin Panel. Edit on GitHub.
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5. Tickets — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/en/latest/Agent/Tickets/Tickets.html
Description: Web ResultTickets. Edit on GitHub. Tickets. Agent Panel > Tickets. When an agent logs in to the help desk, they will be automatically routed to the Open Ticket Queue. These are tickets the Agent has access to based on their Department and Group assignments as well as tickets that are assigned directly to them or a team they are included.
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6. Support – osTicket | Support Ticketing System
osticket.com
Link: https://osticket.com/support/
Description: Web ResultosTicket’s community of users is ready to help you get started. The forums are a great place to get guidance and help from the community. In addition, the wiki provides useful educational materials, documentation, and notes from osTicket users. Get involved today!
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7. osTicket | Support Ticketing System
osticket.com
Link: https://osticket.com/
Description: Web ResultSimple and easy-to-use web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is that osTicket is completely free. Learn More. Get Started.
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8. Post-Install Setup Guide — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/en/latest/Getting%20Started/Post-Installation.html
Description: Web ResultPost-Install Setup Guide. Once osTicket has been installed you need to further configure it via admin panel before it is fully usable. Only staff with admin’s privileges can access the admin panel. Please use the username and password created during the install process. Email Setup.
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9. Database ERDs — osTicket 1.17.1 documentation
osticket.com
Link: https://docs.osticket.com/en/latest/Developer%20Documentation/Database%20ERDs.html
Description: Web ResultDatabase ERDs. An Entity Relationsip Diagram, or ERD, shows how tables in a database relate to each other. This information can be helpful in understanding how our open source software works. Below, you will find documents that split up the osTicket database in the most sensible way to understand our database structure.
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10. Home · osTicket/osTicket Wiki · GitHub
github.com
Link: https://github.com/osTicket/osTicket/wiki
Description: Web ResultApr 23, 2020 · Get Started! The osTicket open source ticketing system official project repository, for versions 1.8 and later - Home · osTicket/osTicket Wiki.