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1. Knowledge base: your solution for improved collaboration - Atlassian
Link: https://www.atlassian.com/itsm/knowledge-management/what-is-a-knowledge-base
Description: WEBWhat is a knowledge base? A knowledge base is a self-serve online library of information about a product, service, department, or topic. The data in your knowledge base can come from anywhere. Typically, contributors who are well versed in the relevant subjects add to and expand the knowledge base.
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2. Knowledge base - Wikipedia
Link: https://en.wikipedia.org/wiki/Knowledge_base
Description: WEBIn computer science, a knowledge base (KB) is a set of sentences, each sentence given in a knowledge representation language, with interfaces to tell new sentences and to ask questions about what is known, where either of these interfaces might use inference. It is a technology used to store complex structured data used by a computer system.
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3. What is a Knowledge Base? Definition, Examples and Guide
Link: https://www.techtarget.com/whatis/definition/knowledge-base
Description: WEBKnowledge bases are an integral component of knowledge management systems. They are used to optimize information collection and information organization and retrieval. A digital knowledge base is not a static collection of information but a dynamic resource.
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4. Creating & Managing a Knowledge Base: The Ultimate Guide
Link: https://www.hubspot.com/knowledge-base
Description: WEBWhat's a Knowledge Base? Why You Need a Knowledge Base. Creating a Knowledge Base. How to Choose Knowledge Base Topics. Knowledge Base Management & Best Practices. Knowledge Base Templates & Examples. Knowledge Base Tools & Software.
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5. The 14 best knowledge base software for 2024 - Zendesk
Link: https://www.zendesk.com/service/help-center/knowledge-base-software/
Description: WEBJan 18, 2024 · Knowledge base software helps businesses create, manage, and share internal and external content in an organized and searchable format. This kind of software comes in two main types: External knowledge bases: a centralized directory of content, focused on your products or services and how to use them, for your customers to …
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6. What Is a Knowledge Base, and Why Do You Need One?
Link: https://blog.hubspot.com/service/what-is-a-knowledge-base
Description: WEBJan 22, 2024 · A knowledge base is a centralized database for spreading information and data. Knowledge bases support collecting, organizing, retrieving, and sharing knowledge. There are two main forms of knowledge bases: machine-readable and human-readable. Machine-readable knowledge bases store data that can only be analyzed by …
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7. Knowledge Base: Definition, Type, and Best Software in 2023 - G2
Link: https://www.g2.com/articles/knowledge-base
Description: WEBSep 8, 2023 · What is a knowledge base? A knowledge base is a holistic bank of knowledge that a business builds as a part of its client onboarding process. It’s a combination of technical documentation and ready-to-use templates that customers can read to find solutions.
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8. What is a Knowledge Base: From A to Z - helpcrunch.com
Link: https://helpcrunch.com/blog/knowledge-base-definition/
Description: WEBSep 15, 2023 · A knowledge base is a centralized self-service repository where the information about a product, service, specific topics, or the company as a whole is stored, organized, and shared. To be more precise, such hubs hold videos, FAQs, how-to guides, white papers, and troubleshooting tips.
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9. What is a knowledge base? A comprehensive guide - Zendesk
Link: https://www.zendesk.com/blog/knowledge-base/
Description: WEBFeb 8, 2024 · A knowledge base is a digital library of information about a company’s products, services, or industry-related topics. Knowledge bases can either be internal or external to serve employees or customers, respectively. …
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10. Knowledge base 101: Building a foundation for knowledge …
Link: https://stackoverflow.co/teams/resources/knowledge-base-101/
Description: WEBA knowledge base is a centralized digital library containing information, documents, and FAQs aimed at solving problems, answering questions, and offering guidance. The content can range from simple how-to guides to highly technical documentation.
